Privacy Policy
1. Introduction
Telluvian ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Contact information (name, email address, phone number)
- Company information and job title
- Messages and communications you send to us
- Information provided when you request a demo or consultation
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Usage patterns and preferences
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To respond to your inquiries and provide customer support
- To send you updates, newsletters, and marketing communications (with your consent)
- To analyze website usage and improve user experience
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to object to processing of your information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us at hello@telluvian.ai.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. You can control cookie preferences through your browser settings, though this may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Telluvian
25 Holywell Row
London, EC2A 4XE
United Kingdom
Email: hello@telluvian.ai